What We Collect and Why We Hold It
We collect the information you give us when you register — your name, contact details, and account credentials. When you make a deposit via bKash, Nagad, or Rocket, we record the transaction reference and wallet identifier so we can match payments to your account accurately. We
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do not store your full mobile banking PIN or password at any point. Beyond registration data, we also log device type, browser session identifiers, and IP address to detect unusual login attempts and protect your account from unauthorised access. If you contact our support team, we
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keep a record of that conversation to follow up properly. We may share data with payment processors — including the local rails you use — strictly to complete transactions. We do not sell your personal information to third parties for marketing purposes. Retention periods vary by
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data type: transaction records are held as required for financial accountability, while session logs are cleared on a rolling basis. Access to and availability of this platform depends on your local law and the eligible regions we serve. If you are in Bangladesh, please satisfy yourself
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that your use is consistent with applicable local regulation before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.